Food Service Supervisor Jobs in Canada (NOC 6311)             

Job Description for Food Service Supervisor NOC 6311 

• Supervise and direct the daily activities and duties of the food service staff, including cooks and kitchen helpers
• Prepare ingredient and foodservice supply orders, and obtain necessary signage, documents, and supplies from the corporate head office
• Make work schedules for all food service staff, scheduling them to best meet customer demand
• Follow-up with customer concerns or complaints
• Train food service staff in their required job duties, including required sanitation and safety protocols
• Maintain records of ingredient and material losses and requisition repairs for important kitchen equipment
• Manage, co-ordinate and timetable the exercises of staff who get ready, piece and serve food
• Set up work timetables and strategies
• Ensure top-quality service provision via consistent supervision of team members
• Oversee activities in the kitchen to ensure top quality foods are prepared
• Schedule, train, and hire personnel for foodservice
• Oversee complete cleanliness and tidiness of the outlet
• Listen to clients in the event they have one complaint or the other regarding the quality of service delivery
• Resolve quickly any complaint or issue related to food quality
• Ensure there is adequate stock of supplies and also consistently maintain inventory
• Manage cash registers professionally
• Welcome customers and also provide them with the menu
• Carry every member of staff along and get them adequately informed on important issues as and when due
• Pack orders by the client and get such delivered as requested
• Prepare foods specifically requested by clients
• Make information available to customers regarding new items and up-sells.

Requirements to work in Canada

• Ability to work under pressure
• Work in a fast-paced environment
• Cash handling and deposit management
• Ability to supervise more than 3 employees
• Ability to work as a team and reach monthly or daily targets
• Excellent customer service and hospitality
• Ability to work on improving the sales of the company
• Good communication skills
• Manage daily sales and prepare reports
• Handling coupons and other promotions for various occasions
• Keeping a track of the inventory and ordering the required products

Terms of employment: Full-time, permanent position; daytime, evening, and weekend shifts may be required; between 32-40 hours per week

Salary: $17.00-20.00/hour, based on experience and training

Education required: Must have completed high school education. Completion of a college program in restaurant or hospitality management may substitute for required work experience.

Work experience required: Minimum of 1 to 2 years of experience working in a food service setting is required.

Language requirement: Must be comfortable writing, speaking, and otherwise communicating in English. The employer might require an English proficiency test done before considering your application.

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